Telemedicine Information

Thursday March 26, 2020

 

Telemedicine visits are now live.

Examples of appropriate telemedicine visits would be rashes, mild colds, skin infections, and medication management (ADHD, anxiety, etc).  We can't look in your child's ear and we can't run a strep test over a computer.

Please call the office (804-288-3069) to set up a telemedicine visit for Monday through Friday.  It's possible that your situation is not appropriate for a telemedicine visit and you will be directed to bring your child here.

 

We will be suspending our Saturday office hours until this pandemic ends.  During our normal Saturday hours (8:00am-11:00am) please call the office for instructions on how to set up a telemedicine visit.

 

Please keep in mind it takes a few minutes to set up the app we are utilizing, called Zoom, on your phone or computer.  You will need to download the "Zoom Cloud Meetings" app for your phone or the "Zoom Client" for your computer.  Please make certain you allow your phone or computer to use internet audio and vide camera.  Some of our providers will use FaceTime (available for Apple products only) as well.

*Please note - your insurance will be billed for this telemedicine visit (just like coming to the office).  We'll worry about copays (if applicable) later.

Henrico Pediatrics

7605 Forest Ave #102

Richmond, VA 23229

For Life-Threatening Emergencies Call 911

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